Clare Roberts Fine Art Privacy Policy

The type of personal information we collect:

We may collect personal data directly from you such as your name, email address, home and shipping addresses and telephone number for the purposes of providing the services that we offer as outlined on this website.

We may share this information with trusted third parties in order to fulfil our services to you and manage the administration of our business. Examples of such third parties may be, and are not limited to, shipping providers and email and computer software providers whose services we use in the daily running of our business.

How we store your personal information:

Your information is securely stored, and we have procedures in place to protect your data.

We will retain your personal data for a maximum period of 12 months after your last contact with us for the purposes of keeping a record of and improving the services that we provide unless you ask us to delete it sooner.

Any documentation that we are required to keep by law such as those for accounting purposes will be kept in compliance with the rules, regulations and laws which apply to them.

Your data protection rights:

In relation to your personal data that we hold you have the right to ask for copies of your personal data, to request that we update your personal data or request that we erase your personal data (apart from data required to be retained for accounting records). Please contact us if you wish to exercise any of these rights.

Third Party Links:

Any and all links to third party websites contained on this website including links to social media websites and payment processing services are subject to the privacy policy of that website(s) and are not covered by this Privacy Policy. We use Stripe and PayPal for processing payments in our online shop. We are not responsible for the content of third party websites.

Website Functionality:

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

 ·       Information about your browser, network and device

·       Web pages you visited prior to coming to this website

·       Web pages you view while on this website

·       Your IP address

 Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 Cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·       These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·       These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Newsletters:

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Clare Roberts

Clare Roberts Fine Art

Milloon

West Felton

Oswestry

SY11 4EW

Email: hello@clarerobertsfineart.com

 You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 We may update this Privacy Policy from time to time to reflect changes in the law or the services we offer.

Last Updated: 19/09/2023